When will my order ship?
Same day shipping if placed before 11.30am AEST, fast daily shipping
FREQUENTLY ASKED QUESTIONS
Whether you've got questions about your gear, shipping, or anything in between - we've got answers. And if we don't, we'll get back to you fast.
How do I track my order?
Head to our Track Order page and enter your email and order number. You’ll get real-time updates on your shipment status.
What’s your return policy?
We offer a 30-day performance guarantee. If you’re not satisfied with your purchase, reach out to us and we’ll make it right - no questions asked.
Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times are calculated at checkout based on your location.
How do I contact customer support?
Use the contact form from the “Support” page. Please allow 24 business hours for a response from our support team.
are your products safe?
Sure! All natural, cosmetic formulas, external use only, not a veterinary product.
Recently viewed
K
I have been using Grow it for about 3 weeks now and its made such a difference already. My horse came into rescue with basically no mane or tail and we didn't have a lot of success with growth until now, by using grow it a couple of times a week the mane & tail are both seeing more length & thickness now so I cant wait to see how it all looks in another few weeks, this oil is seriously magic!
Wow, thank you so much, Kell! We love hearing stories like this! What a transformation already!
We can’t wait to see your next update once that mane and tail really start showing off their new growth!
K
Great product
M
Besy product
Love this company never disappoints
E
Seriously, so clever and so simple. Hughly recommend
C
Has changed my life, no more fake plaits
D
I cant wait to start goingto shows
M
Love It
M
Incredible amazing the best
P
Tried a lot of similar products but this is the only one that�s worked
D
just amazing and so easy to use I still have a heap left too.
C
I love love love this
K
finallyi can plait it
K
the best products
M
thisisthe bees knees
K
wow
T
the best
T
love it
S
5 star
J
I can't believe his hair has gone from flimsy and fine to strong and thick.
Thank you so much for taking the time to leave a review
We’re so happy you (and your horse!) are loving it — every bit of feedback means the world to our small Aussie team.
— Kate, Matt & Boston ✨
S
no more bald spots
Thank you so much for taking the time to leave a review
We’re so happy you (and your horse!) are loving it — every bit of feedback means the world to our small Aussie team.
— Kate, Matt & Boston ✨
J
One of the best products ive tried
Thank you so much for taking the time to leave a review
We’re so happy you (and your horse!) are loving it — every bit of feedback means the world to our small Aussie team.
— Kate, Matt & Boston ✨
S
got rid of the dandruff and is strengthening his hair
Thank you so much for taking the time to leave a review
We’re so happy you (and your horse!) are loving it — every bit of feedback means the world to our small Aussie team.
— Kate, Matt & Boston ✨
J
what a clever product
Thank you so much for taking the time to leave a review
We’re so happy you (and your horse!) are loving it — every bit of feedback means the world to our small Aussie team.
— Kate, Matt & Boston ✨
B
Love this so much, so does my horse
Thank you so much for taking the time to leave a review
We’re so happy you (and your horse!) are loving it — every bit of feedback means the world to our small Aussie team.
— Kate, Matt & Boston ✨
A
Grow It has been a game changer for us. After having no hair growth on my pony for a long time it is starting to thicken and strengthen even after only 5 weeks
J
Would the grow it work on tails, my boy has fragile scarce hairs from the top to the middle of his dock.
Yes 💜 Grow It can absolutely be used on tails.
For fragile or sparse hair like that, we recommend applying it along the top of the dock and through the tail where needed, focusing on the skin and base rather than just the ends.
It’s designed to support healthier-looking, stronger, more manageable hair over time, especially in areas that need a little extra care.
Consistency is key .. a small amount used regularly will give the best results ✨
Let me know if you need help with a routine!