When will my order ship?
Same day shipping if placed before 11.30am AEST, fast daily shipping






Made in Australia with natural ingredients for tough conditions - no imports, no relabeling.
Whether you've got questions about your gear, shipping, or anything in between - we've got answers. And if we don't, we'll get back to you fast.
Same day shipping if placed before 11.30am AEST, fast daily shipping
Head to our Track Order page and enter your email and order number. You’ll get real-time updates on your shipment status.
We offer a 30-day performance guarantee. If you’re not satisfied with your purchase, reach out to us and we’ll make it right - no questions asked.
Yes! We ship worldwide. Shipping rates and delivery times are calculated at checkout based on your location.
Use the contact form from the “Support” page. Please allow 24 business hours for a response from our support team.
Sure! All natural, cosmetic formulas, external use only, not a veterinary product.
I'm Timmy and I hate bathtime, but I'm willing to do the Scrub a Dub thing using Frankies Suds Shampoo and Poppy Rinse Softening Conditioner cause they make me smell and feel soooo good! Even my wirey hair feels soft! Mum is giving me extra cuddles cause I smell so good and no longer stinky! She even let me sit up with the Christmas decoratins I look so good! I love this Horse Queened stuff!
I have been using Grow it for about 3 weeks now and its made such a difference already. My horse came into rescue with basically no mane or tail and we didn't have a lot of success with growth until now, by using grow it a couple of times a week the mane & tail are both seeing more length & thickness now so I cant wait to see how it all looks in another few weeks, this oil is seriously magic!
Gives great shiny but not messy highlights to my Little Horse CC's Muzzel, Eyes and Ears.
This is working really well for my horses that have drier hooves and sandcracks.
I was so excited to try out the Frankie Suds shampoo and Poppy Rinse conditioner on my girls. Their coats came out unbelievably soft and silky — I can’t stop patting and cuddling them when they feel this good! Next on my list is Glow Pup, which I’m especially keen to use after their swims to help keep their fur from tangling.
A little goes a long way, and worked quickly. Even my boy was happy to have it applied!
Thank you so much!
We’re so grateful to have you as part of our Horse Queened family in NZ, and it means a lot to hear your customers (and their horses!) are loving Soothe It.
Thank you for all your support, we’re so lucky to have you on board! ✨
I have been using Grow it for about 3 weeks now and its made such a difference already. My horse came into rescue with basically no mane or tail and we didn't have a lot of success with growth until now, by using grow it a couple of times a week the mane & tail are both seeing more length & thickness now so I cant wait to see how it all looks in another few weeks, this oil is seriously magic!
Wow, thank you so much, Kell! We love hearing stories like this! What a transformation already!
We can’t wait to see your next update once that mane and tail really start showing off their new growth!